Avi-8nation Reviews

Bought a Harrier 2 from ideal world in May 2020 .What a mistake!! 9 week out of the warranty it can't keep time so I sent it off to their service centre & got a prompt response. The estimated repair cost £90 ,quite a shock 😲 so I contacted AV 8 to ask why was it so expensive? ,the reply was that there was no mechanical problem but down to usual "wear and tear " .This is absolute rubbish-I only wear it on special occasions so I doubt it's had 2 months worth of wear .l contacted them again to emphasise my consumer rights & they fobbed me off. My advice is if you're thinking of buying an AV8 watch- don't bother ,save your money & get something else 😉 💩💩💩

I was first drawn to AVI-8 because I am a big fan of vintage aircraft. In this case, the P-51 Mustang. I must've stumbled across the name AVI-8 as they have an edition that mimics features of the original aircraft. I should give them one star for their designs (which I did, gave them one star). For lack of good judgment and a proclivity for collecting watches, I bought over the course of one month 8 different watches, most directly from AVI-8 and a few from private sellers. Had I known then what I know now, I would've still purchased the P-51 "automatic" and called it a day. My experience has been poor, very poor. I fault AVI-8 and, most notably, their US service provider "International Watch Service Center" (IWSC) in Nevada. I purchased an AVI-8 "Pegasus Concept" automatic that had a misaligned dial (which says enough about their QC) and requested warranty service. It was a total waste of time (pardon pun). IWSC is at best a FOS company and at worst a complete bunch of cons. I sent the watch for a "correction" to the dial and received a follow up message that the movement needed to be replaced which, presumably, they billed to AVI-8. It took almost 3 mos. When I received the watch, the dial had not been corrected (and my guess is neither had had the mechanism). I compained wah wah wah via email and was instructed to resend it which I did. Two months later, I got the watch and again the dial was still misaligned. The watches look great but really are not made well. The components are inferior to say the least. AVI-8 does a poor job of providing swift warranty help and, more aptly, chose a repair company in the US that has absolutely no interest in fixing anything. I sincerely hope that the word gets out that they are dishonest, deceptive and immoral.

Very average quality watches and, in my opinion, not worth the money being charged. The company won’t post anything other than positive reviews on their website - I know because my review never appeared.

I had to pay £10 in postage to return watch that was deemed faulty by me. I ordered the Halton, although a nice looking watch every time you moved it made a noise which sounded like a loose component but this is apparently normal because of the bezel. My two Breitling's and Seiko's don't make a noise. Customer service was good, quick to respond. But doubt I will order a watch again as pictures do not tell the real storey and you have to pay to return the product if you don't like it. so 3 stars from me.

I bought an AVI-8 a few days ago and when I adjusted the day of the week for the first time, the hand flew off… I went to the store (Sanborns in Mexico) next day and they offered me to change it for another model, but some of them were out of phase, I asked them to bring another watch of the same model, and when it finally arrived, the same day of the week hand was pointing out of his area. It was a pretty nice watch but the quality was terrible.

Absolutely great service from ordering to the watch itself. I have purchased two watches and I'm made up with both. The watches themselves are of great quality. I without doubt, will be making further purchases from them in the near future.

I bought the help for hero's watch from them and the watch is of good quality for the price charged. The problems started when I tried to put the watch on, the strap was too small, I emailed customer service enquiring about purchasing a spare link, they informed me they don't sell spare links and I'd have to buy a complete strap and remove a link from it, they offered the complete strap at $70, nearly quarter or the price of the watch. I expressed my displeasure and the said they could do it for $60. I find it an absolute disgrace in a time of environmental awareness that I'm supposed to buy a complete watch strap just to use one link. Poor show Avi-8

Poor Quality and Poor Process. I ordered the watch but it is flimsy and not of great quality, so I want to return. There is also no instruction manual, not even on the site so I cannot work out how to use the thing.
They claim 'hassle free' but it is anything but this. I fear it will cost a lot to return.
Avoid, not premium in any way.

I bought a watch last November as a gift, the watch strap has split and is useless. Ok , so things break. What is very bad is that the company show complete disregard to this despite phone calls and emails. I accept coronavirus is an issue , but asimple email??? So be a little circumspect , watches are ok , just abysmal service when a problem.

Very disappointed. Not had the watch six months and already the stop watch hand does not return to the 12 position and extremely poor time keeper. After sales very poor. You’ll be expected to pay your own return postage and packaging. Poor customer service email response. Shame as is a good looking watch.